CHILD, Inc. is a nonprofit social services agency, offering a wide array of human services. We have been serving the Delaware community since 1963. If you are interested in making a difference in people’s lives and want to work with a team of dedicated professionals, we want to hear from you!
TRANSITION CASE MANAGER – BILINGUAL
Responsible for trauma-informed services to clients in shelter, motel & on the hotline. Supervises bilingual hotline staff and is responsible for reporting on a variety of measures.
- Possession of an associate’s degree from an accredited school or university in behavioral or social sciences with experience in social services or education field accepted, bachelor’s degree of one year of experience in the same preferred.
- Bilingual skills (Spanish/English) required.
- Strong commitment to empowerment advocacy, confidentiality and trauma informed practices.
- Understanding of the dynamics of domestic violence and the effects on victims.
- Working knowledge of the domestic violence services and social services fields and the major practices and problems of their agencies.
- Working knowledge of local social service, homeless, and transitional providers and their practices.
- Ability to work effectively with clients from diverse backgrounds, as well as clients who may have a variety of needs, including substance use, mental health and a history of abuse.
- Ability to keep accurate and meaningful case notes and program statistics.
- Maintains a driving record in good standing, the level of liability insurance required by CHILD’s policy, a satisfactory driving record and a vehicle in good repair.
- Provides information, resources, assistance, referrals, court accompaniment, social service and legal advocacy to clients with and without children in shelter or motel.
- Assists clients in transitioning out of shelter/motel by advocating for their housing needs with Section 8, the housing authorities and Centralized Intake.
- Works with Housing Liaison/ Case Manager (Rapid Rehousing staff) to develop and maintain relationships with private landlords.
- Assists clients with PFA process & provides accompaniments not limited to hearing days.
- Performs public speaking & outreach activities striving to reach different audiences.
- Develops points of contact with employment agencies to meet the needs of clients.
- Works in partnership with staff team to share information, review progress, and create safety plans to ensure that clients’ needs are met.
- Uses screening tools to determine eligibility for participation in various programs, to consider level of danger client is in, to determine housing stability and for other reasons.
- Achieves the objectives of any funding source including but not limited to the Criminal Justice Council.
- Responds to afterhours and/or weekend calls from shelter staff according to pre-determined schedule & provides effective support to same.
- Transports clients in personal vehicle to achieve client goals & uses personal vehicle for errands.
- Supervises the Bilingual Hotline Counselors by creating their schedule, keeping them abreast of changes, ensuring there are no missed calls, and others.
PROGRAM ASSISTANT – DOMESTIC VIOLENCE SERVICES
Handles or assists with a variety of duties for Program Director, including data collection & reporting, academic research, grant seeking & application and administrative duties.
- Collects & maintains accurate program data using a variety of methods and submits reports following an established process.
- Collects & maintains directory of funding sources, their requirements, due dates, etc.
- Produces research on a variety of subjects or topics at the direction of the Director of DV Services.
- Assists program staff with understanding their reporting requirements and following through on the same.
- Maintains English & Spanish program records including intake materials, brochures, flowcharts, policies, etc.
- Handles routine requests for information from a variety of entities & follows through on such requests.
- Actively participates in special projects as they arise to benefit the agency, its clients or the DV Services department.
- Drafts correspondence and memoranda.
- Possession of a bachelor’s degree in a relevant discipline and administrative experience preferred. Possession of an associate degree and commensurate experience may be acceptable.
- Education, experience working with and/or self-study of family violence.
- Ability to examine and summarize academic research using the APA style.
- Able to summarize the differences and similarities between HIPAA & VAWA & able to teach the same to program staff as needed.
- Must be detailed oriented, efficient and organized.
- Requires strong computer and data collection skills.
DOMESTIC VIOLENCE CASE MANAGER:
The Domestic Violence (DV) Liaison & Case Manager, a victim advocate, provides direct services to adult victims of DV involved with the State of Delaware’s child protective services, Division of Family Services. The DV Case Manager provides victim safety planning, crisis intervention, information & referrals, and access to emergency financial assistance. The position requires extensive knowledge of gender-based violence both in theory and practice as the incumbent provides consultation to child protective workers.
- Opportunities to receive specialized training in DV approaches within the child welfare system to help establish yourself as an emerging expert.
- Opportunity to participate in statewide Task Force and committee work with other DV advocates
- Opportunities to host and supervise interns thereby growing your resume
- Develop your professional training skills help establish yourself as a trainer with specialized knowledge of DV
- Bachelor’s degree in the social sciences field required and at least one year of work with victims of gender-based violence
- Applies the VAWA standards of confidentiality
- Ability to work effectively with clients from diverse backgrounds with a variety of needs
- Work hours are mostly M-F 8:30am-4:30pm with occasional evening work required
- Willingness to work in the field and occasionally use personal vehicle to drive clients
- Ability to work in an atmosphere of high stress with child protective professionals
*Bilingual Spanish-English preferred.
FAMILY VISITATION COUNSELOR:
This position provides supervision and support to families who have experienced domestic violence and who need assistance in re-establishing or maintaining a safe, healthy, non-violent relationship between their children and the non-custodial parent.
- Coordinates, observes and documents visitations and exchanges; enforces court orders and conditions.
- Executes any necessary protective duties to ensure a safe visitation for the visiting children; provides crisis intervention if needed.
- Schedules interviews and appointments for visitation and exchange; and supervises on-site visitation.
- Develops strategies to serve clients who have a variety of problems, which may include: substance abuse, mental health problems, history of criminal activities, etc.
- Maintains case notes. Completes paperwork, including narratives, correspondence, and forms accurately and legibly, and carries out office procedures.
- B.A. degree is preferred, relevant college coursework and/or experience will be considered.
- Knowledge of the principals and practices of supervision.
- Knowledge of state and community resources preferred.
- Must be able to work nights, weekends and holidays, with some flexibility for change to meet the needs of the agency.
CHILD/YOUTH SERVICE WORKER:
*Days and Overnight – Worker to provide direct supervision, support and direction to youth in a compassionate and respectful manner. This includes providing an unwavering commitment to the safety and support of the youth, being aware of all ongoing developments and concerns in the shelter and contributing in a positive way to a team of professionals.
Bachelor’s Degree in the Behavioral Sciences preferred; will consider an equivalent combination of education and experience. Must be able to interact with a diverse and challenging client population, sometimes under stress. Must also be willing and able to perform household tasks.
Applicant must have a valid driver’s license, a satisfactory driving record, a vehicle in good working condition and must obtain the level of automobile insurance required by the agency to use personal vehicle. Finger printing, background check and physical required upon hire.
Schedule for position may include weekends and holidays.
This is a great opportunity to make a difference and gain experience in the social services field!
If you are interested in applying for an internship, please submit your resume along with a cover telling us when you need to do an internship, what your available hours are, and what you are hoping to accomplish.